Frequently Asked Questions (FAQs)
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You asked, We answered (FAQ)
EZR provides professional virtual assistants to handle administrative tasks, freeing up your time to focus on growing your business.
A virtual assistant works remotely and is more cost-effective since you don’t pay for benefits, taxes, or office space.
We serve small businesses, real estate professionals, behavioral health practices, and other service-based industries.
Yes, we require a service agreement to ensure clarity on tasks, hours, and payment terms.
Absolutely! We tailor our services to fit your specific needs.
Yes, our VAs are trained on popular tools like Google Workspace, Zoom, EHR systems, and project management software
No, we currently exclude cold calling from our service offerings.
Our rates start at $15/hour, with packages available for different levels of support.
Yes, we chare an onboarding fee based on the package that you choose. Additional services or custom solutions may incur extra charges, which are always communicated upfront
Yes, we offer discounted rates for clients who commit to annual packages.
Payments can be made via invoice, with options for monthly or bi-weekly billing.
Our VAs go through rigorous training in administrative tasks, client communication, and industry-specific tools.
Communication is done via email, chat, or scheduled video calls, depending on your preference.
Our VAs work flexible hours to accommodate your needs, including different time zones.
Yes, we assign a dedicated VA to ensure consistency and familiarity with your business
Your satisfaction is our priority. We will work with you to resolve any concerns or assign a new VA if needed.